Application Support Engineer
Accenture Federal Services(2 days ago)
About this role
An Application Support Engineer at Accenture acts as a software detective, providing a dynamic service to identify and resolve issues within critical business systems related to unified communication and collaboration tools. The role involves troubleshooting, system analysis, and ensuring seamless operation of telephony, contact center, and video conferencing solutions, collaborating with global stakeholders.
Required Skills
- Cisco
- Genesys
- VoIP
- SIP
- Webex
- Zoom
- Microsoft Teams
- Telephony
- Networking
- Troubleshooting
About Accenture Federal Services
accenture.comAccenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.
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