Application Support Engineer
Learning Pool Career Center
About this role
A Technical Support Specialist at Learning Pool provides multi-level troubleshooting and technical support to resolve product and hosting issues. The role involves fault reproduction, root cause analysis, collaboration with development and infrastructure teams, and delivering positive customer experiences through clear communication and knowledge sharing.
Skills
About Learning Pool Career Center
learningpool.comLearning Pool provides AI-powered workplace learning solutions designed to help organizations create, manage, and scale training. Their AI-driven platform aims to empower teams and accelerate performance across the business. The focus is on scalable learning programs that improve outcomes and enhance workforce capability. In short, Learning Pool partners with companies seeking modern, AI-enhanced learning infrastructure for impact-driven development.
About Learning Pool Career Center
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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