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Application Support Engineer at Accenture - ApplyBlast

Application Support Engineer

Accenture

4 months ago

3.9 on Glassdoor

Maharashtra, India

Hybrid

Full Time

Senior

0 applicants

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About this role

As an Application Support Engineer, you will act as a software detective to identify and resolve complex issues within multiple components of critical business systems. The role involves collaborating with various teams to troubleshoot problems, ensure seamless application operations, and improve service delivery through proactive monitoring and root cause analysis.

Responsibilities

Collaborate with teams to troubleshoot complex software problems
Conduct root cause analysis for recurring system issues
Manage and prioritize support tickets for timely resolution
Develop technical documentation for troubleshooting procedures
Implement preventive measures based on outage analysis

Skills

Qualifications

15 years full time educationCCNP CertificationBGP Protocol KnowledgeOSPF ConfigurationCisco DC Technologies

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.