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Application Support Engineer at Accenture - ApplyBlast

Application Support Engineer

Accenture

4 months ago

3.9 on Glassdoor

Bengaluru, India

Onsite

Full Time

Senior

0 applicants

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About this role

The Application Support Engineer acts as a software detective to identify and resolve issues within multiple components of critical business systems. This role involves troubleshooting software problems, analyzing system performance, and collaborating with teams to optimize application functionality. The incumbent will also engage with users to understand challenges and contribute to developing support processes.

Responsibilities

Diagnose and resolve complex software issues across critical business systems
Analyze system performance to ensure optimal application functionality
Collaborate with teams to develop and implement application support processes
Provide training and support to team members and end-users
Document application processes and create user guides for support

Skills

Qualifications

Certification in Clarity Data ModelCertification in Caboodle Data ModelCertification in Cogito AdminCertification in Cogito Fundamentals15 years Full Time Education

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.