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Application Support Engineer at Accenture - ApplyBlast

Application Support Engineer

Accenture

3 months ago

3.9 on Glassdoor

Bengaluru

Onsite

Full Time

Senior

0 applicants

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About this role

Act as a software detective to identify and resolve complex issues across critical business systems, ensuring system stability and performance. This role involves monitoring distributed services, performing root cause analysis, and implementing solutions using modern cloud infrastructure and observability tools. Candidates must thrive in a 24x7 rotational shift environment with high ownership of live production incidents.

Responsibilities

Monitor and investigate issues across distributed business systems
Perform root cause analysis using logs, metrics, and traces
Manage live P1/P2 incidents with high ownership and decisiveness
Automate tasks using Python and shell scripting
Collaborate with dev and product teams to resolve outages

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.