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Application Support Engineer at Accenture - ApplyBlast

Application Support Engineer

Accenture

3 months ago

3.9 on Glassdoor

Bengaluru, Karnataka, India

Onsite

Full Time

Senior

0 applicants

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About this role

As an Application Support Engineer at Accenture, the role involves acting as a software detective to proactively identify and resolve critical issues within complex business systems. Candidates will manage real-time P1/P2 incidents, perform root cause analysis using observability tools, and ensure high availability for distributed service architectures. This position requires strong collaboration across development, infrastructure, and product teams to maintain system stability and drive continuous improvement.

Responsibilities

Investigate and resolve critical incidents in production environments
Perform root cause analysis using logs, metrics, and traces
Monitor distributed systems for performance and availability
Automate remediation processes using scripting and infrastructure as code
Collaborate with cross-functional teams to prevent recurrence of issues

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.