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Application Support Engineer at Accenture - ApplyBlast

Application Support Engineer

Accenture

3 months ago

3.9 on Glassdoor

Bengaluru, India

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Application Support Engineer acts as the primary interface between clients and critical business systems, utilizing deep product knowledge to troubleshoot issues and design resolutions. The role involves liaising with technical representatives, managing system operations for IBM AS/400 environments, and ensuring system health through daily checks, backups, and patch management.

Responsibilities

Liaise with customer technical representatives to define and resolve issues
Implement changes, test solutions, and handover to customers
Perform server daily health checks and manage user profiles
Execute backups, job management, and restoration procedures
Participate in root cause analysis and disaster recovery processes

Skills

Qualifications

AS/400 Administration Certification

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.