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Application Support Engineer at Accenture - ApplyBlast

Application Support Engineer

Accenture

3 months ago

3.9 on Glassdoor

Bengaluru, India

Onsite

Full Time

Senior

0 applicants

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About this role

An Application Support Engineer acts as a subject matter expert to identify and resolve issues within critical business systems using ServiceNow IT Service Management. The role involves collaborating with multiple teams to manage incidents, perform root cause analysis, and drive continuous improvement in service delivery.

Responsibilities

Collaborate with teams to troubleshoot and resolve critical system incidents
Perform root cause analysis and implement problem management solutions
Manage change and release processes to ensure system stability
Facilitate knowledge sharing sessions to enhance team capabilities
Monitor system performance and proactively address potential issues

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.