Application Support Engineer

As a Customer Support Executive at Amity Solutions, you will serve as the primary point of contact for users, resolving technical issues and bug reports while acting as a client advocate. The role involves collaborating daily with engineering and product teams to provide effective solutions, simplifying technical information for non-technical clients, and ensuring timely delivery of fixes. You will also be responsible for tracking issues, summarizing bug details for Jira, and coordinating meetings between the team and clients.