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© All Rights Reserved. ApplyBlast.com
Softtek
This role provides Level 2 and Level 3 support for an international billing platform, focusing on troubleshooting application incidents, monitoring system performance, and resolving operational issues. The position involves collaborating with development teams to implement permanent fixes, supporting production releases, and maintaining comprehensive support documentation. Key responsibilities include managing incidents from diagnosis through resolution and participating in continuous improvement initiatives to reduce incident recurrence.
Headquarters
Santa María, Nuevo León, Mexico
Company Size
10001+ employees
Founded
1982
Softtek is a global leader in next-generation digital solutions and IT services, renowned for pioneering the nearshore delivery model. It helps Global 2000 organizations build digital capabilities through end-to-end digital transformation and software engineering across industries. Founded in 1982 in Monterrey, Mexico by Blanca Treviño, Softtek operates with a worldwide delivery footprint and a strong client-centric focus. Its nearshore approach combines proximity, efficiency, and speed to accelerate digital initiatives on a global scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Softtek.
Softtek didn’t post a salary, so this is our estimate from similar listings.
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