ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Application Support (L1 / L2) at Makro PRO - ApplyBlast

Application Support (L1 / L2)

Makro PRO

15 days ago

Bangkok, Bangkok, Thailand

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Application Support (L1/L2) role supports the production environment across multiple systems, handling L2 support, monitoring, troubleshooting, integration, testing, and coordination with internal and external teams. The position requires close collaboration with L3 support and development teams to resolve issues efficiently and maintain service quality. This role involves providing first-level support, monitoring system health, performing incident triage, and maintaining documentation of issues and solutions.

Responsibilities

Provide first-level support for application-related issues and service requests
Monitor application performance and system health using alerts and dashboards
Perform incident triage, analysis, and initial troubleshooting for production environments

Skills

About Makro PRO

makro.pro

Headquarters

Suang Luang, Bangkok, Thailand

Company Size

51-200 employees

View Profile

Makro PRO is a Thai B2B wholesale e-commerce platform operated by Makro, offering online ordering of food ingredients, fresh produce, dry goods, beverages, and household products for business operators. The platform provides 24-hour ordering with direct delivery to stores, featuring exclusive deals and promotions for entrepreneurs. It carries a wide range of brands including aro, Savepak, and Makro, as well as electronics and imported goods through its PRO Mall marketplace.