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Application Support Lead - Assistant Vice President at Citi - ApplyBlast

Application Support Lead - Assistant Vice President

Citi

4 months ago

3.6 on Glassdoor

Pune, Maharashtra, India

Onsite

Full Time

Senior

0 applicants

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About this role

A seasoned technical professional leads end-to-end application support for Citi's strategic platforms, focusing on Non-Production environments and DevOps-enabled delivery models. The role requires deep expertise in infrastructure, databases, and middleware to ensure application stability and release readiness. You will partner with development and DevOps teams to troubleshoot complex issues, automate processes, and drive continuous improvement of operational standards.

Responsibilities

Provide Level 2 and Level 3 technical support for mission-critical applications.
Manage and maintain application platforms across Non-Production environments.
Troubleshoot CI/CD pipelines and ensure deployment reliability and integrity.
Perform root cause analysis and drive preventive actions to reduce recurring issues.
Act as a subject matter expert and coach junior analysts on technical operations.

Skills

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

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Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.