Application Support Specialist, Technical Support

RELEX Solutions(21 days ago)

HybridFull TimeJunior$70,032 - $92,840 (estimated)Technical Support

About this role

RELEX Solutions is hiring an Application Support Specialist to join the Technical Support team in Melbourne, supporting global customers using RELEX’s supply chain planning software. The role sits in second-line support, working with a distributed team that provides 24/7 coverage and focuses on resolving complex customer-impacting issues while meeting SLA expectations. The position offers flexible hours and the possibility to work remotely.

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Required Skills

Application Support
Troubleshooting
Diagnostics
Linux
Unix
Databases
Version Control
Ticketing Systems
Jira
ServiceNow

+9 more

Qualifications

Bachelor's Degree

About RELEX Solutions

relexsolutions.com

RELEX Solutions is a market-leading provider of supply chain and retail planning software that helps retailers, wholesalers and CPGs make their operations data-driven, autonomous and adaptive. Its cloud-native platform combines advanced demand forecasting, inventory and replenishment optimization, allocation, space and workforce planning, and merchandising tools powered by machine learning and real-time optimization. RELEX aims to improve product availability, reduce waste and inventory costs, and streamline end-to-end planning across stores, distribution centers and suppliers. Retailers and grocers worldwide use RELEX to unify planning, automate decisions and respond rapidly to changing demand.