ACES
The Application Support Specialist proactively monitors production applications and resolves system alerts, integrations, and automated processes. This role involves triaging support tickets, troubleshooting application issues, and conducting root cause analysis to recommend solutions for recurring problems. The specialist maintains ownership of escalated issues, performs data corrections, and creates knowledgebase articles to improve application stability and user experience.
Headquarters
San Diego, California, United States
ACES provides expert ABA therapy for individuals with autism spectrum disorder, with personalized care in-center, at home, or virtually, including early intervention programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ACES.