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Application Support Technology Lead Analyst - Vice President at Citi - ApplyBlast

Application Support Technology Lead Analyst - Vice President

Citi

4 months ago

3.6 on Glassdoor

India

Onsite

Full Time

Senior

0 applicants

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About this role

The Application Support Tech Lead Analyst leads production support for critical applications, managing incident resolution, vendor coordination, and system stability. This role requires driving automation, conducting root cause analysis, and ensuring high availability across global business-critical platforms.

Responsibilities

Lead L2/L3 support for critical applications
Act as incident commander for P1/P2 incidents
Drive root cause analysis and preventive actions
Manage end-to-end incident lifecycle
Collaborate with global teams and external vendors

Skills

Qualifications

Bachelor's DegreeITIL Certification

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

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Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.