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Application Support Technology Lead Analyst - Vice President at Citi - ApplyBlast

Application Support Technology Lead Analyst - Vice President

Citi

4 months ago

3.6 on Glassdoor

Onsite

Full Time

Senior

2 applicants

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About this role

A Senior SRE Observability Specialist drives the future of observability for critical Payments Business services, acting as a bridge between line-of-business teams and central infrastructure. The role focuses on building end-to-end monitoring solutions, implementing SLOs, and creating visualizations while leading the transformation of legacy monitoring into modern observability practices. Candidates will collaborate with cross-functional engineering teams to define enablement roadmaps and foster AI adoption for operational excellence.

Responsibilities

Define engineering enabler roadmap aligned with organizational reliability goals.
Translate business strategy into actionable observability delivery plans.
Build scalable telemetry solutions and reusable dashboard components.
Guide teams on implementing SLIs, SLOs, and effective alerting strategies.
Foster AI adoption by building use cases for automated remediation.

Skills

Qualifications

BS in Computer ScienceBS in Engineering

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

View Profile

Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.