Application Tech Support Practitioner

Accenture Federal Services(10 days ago)

Pune, IndiaOnsiteFull TimeMedior$48,000 - $72,000Information Technology

About this role

This role involves providing ongoing support and troubleshooting for voice communication and contact center systems, with a focus on Cisco and Avaya platforms. The position requires detailed technical knowledge to ensure system performance, integration, and maintenance. It plays a critical part in maintaining reliable voice communication services for clients, supporting the deployment of contact center technology solutions.

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Required Skills

Cisco CUCM
Cisco CUC
Cisco UCCX
Cisco UCCE
Avaya IP Office
SIP
VoIP
ISDN
Voicemail
Call Center

Qualifications

15 Years Full Time Education

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.

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