Application Tech Support Practitioner

Accenture Federal Services(5 days ago)

Bengaluru, KarnatakaOnsiteFull TimeSenior$118,659 - $160,359 (estimated)Application Support

About this role

An Application Tech Support Practitioner acts as the primary interface between clients and their applications, ensuring systems run smoothly through effective communication and deep product knowledge. The role involves managing client issues, designing solutions, and facilitating team performance to maintain high-quality service.

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Required Skills

Service Desk Management
Incident Management
ITIL
Troubleshooting
Customer Relationship Management

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.

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