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Application Tech Support Practitioner at Accenture - ApplyBlast

Application Tech Support Practitioner

Accenture

4 months ago

3.9 on Glassdoor

Gurugram, India

Onsite

Full Time

Junior

0 applicants

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About this role

An Application Tech Support Practitioner at Accenture serves as the primary interface between clients and internal systems, ensuring high-quality support for world-class applications. This role requires deep product knowledge to accurately define client issues and design effective resolutions while maintaining seamless user experiences. The position involves troubleshooting incidents, participating in problem-solving discussions, and documenting interactions to improve future service delivery.

Responsibilities

Interface with clients to understand system needs and application requirements
Troubleshoot and resolve technical issues using deep product knowledge
Participate in problem-solving discussions to enhance service delivery
Document client interactions and resolutions for process improvement
Collaborate with team members to ensure smooth system operations

Skills

Qualifications

High School DiplomaMinimum 15 years full-time education

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.