Applications Specialist – Salesforce
Shell Energy Operations Pty Ltd(1 month ago)
About this role
An Applications Specialist – Salesforce at Grant Thornton Australia will manage and optimise the Sales Cloud CRM and integrated marketing technology ecosystem to support the firm’s sales and marketing functions. The role partners with Marketing, Communications & Business Development and the Digital/IT teams to ensure the platform meets business objectives, improves user experience, and drives operational efficiency. The position also provides administration for related systems including the Freshservice ITSM and Templafy document automation platforms.
Required Skills
- Salesforce
- Sales Cloud
- CRM
- Data Governance
- Integrations
- Automation
- Training
- Documentation
- ITSM
- Templafy
+4 more
Qualifications
- Tertiary Qualification
- Salesforce Administrator
- ITIL v4
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