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Applications Support Analyst at Citi - ApplyBlast

Applications Support Analyst

Citi

4 months ago

3.6 on Glassdoor

India

Onsite

Full Time

Senior

0 applicants

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About this role

The Apps Support Intermediate Analyst provides technical and business support for user-facing Citi Applications, handling field issues and queries while collaborating with technology partners for long-term remediation. This role acts as a liaison between users, internal technology groups, and vendors to ensure application stability, efficiency, and effectiveness through active participation in release cycles and disaster recovery testing.

Responsibilities

Field issues and queries from stakeholders and provide short-term resolutions
Act as a liaison between users and internal technology groups
Participate in application releases, testing, and production deployment
Analyze applications to identify risks, vulnerabilities, and security issues
Develop and maintain technical support documentation

Skills

Qualifications

Bachelor's Degree

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

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Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.