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Applications Support Analyst at Citi - ApplyBlast

Applications Support Analyst

Citi

1 day ago

3.6 on Glassdoor

Gurugram, Haryana, India

Onsite

Full Time

Medior

0 applicants

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About this role

The Applications Support Analyst manages production deployments, release execution, and day-to-day technical support for enterprise application suites. This role involves executing automated and manual releases, validating change tasks, and troubleshooting production issues within a 24x7 operational support model. The position requires strong release management fundamentals, analytical capabilities, and effective communication skills to collaborate with various stakeholders.

Responsibilities

Execute production and COB release implementations against scheduled Change Tasks
Triage and troubleshoot application incidents while adhering to Service Level Agreements
Maintain standard operating procedures and deployment runbooks for consistent operations

Skills

Qualifications

Bachelor’s degree in computer science, Information Technology, Engineering, or related technical discipline

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

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Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.