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Applications Support Senior Analyst at Citi - ApplyBlast

Applications Support Senior Analyst

Citi

4 months ago

3.6 on Glassdoor

Pune, Maharashtra

Onsite

Full Time

Senior

0 applicants

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About this role

The Application Support Senior Analyst provides technical and business support for Citigroup applications, ensuring system stability, efficiency, and effectiveness in daily operations. This role involves managing application environments, performing risk reconciliations, developing contingency plans, and acting as a liaison between users, development teams, and vendors. The position requires evaluating complex issues, mentoring junior analysts, and driving process improvements while adhering to service level agreements.

Responsibilities

Maintain and support application systems for daily operational stability
Perform risk reconciliations and assess impact of production issues
Develop and maintain technical support documentation and contingency plans
Act as liaison between users, development teams, and vendors
Mentor junior analysts and drive process improvement initiatives

Skills

Qualifications

Bachelor’s degree in relevant field

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

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Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.