Applied AI/ML Senior Associate

The Applied AI/ML Senior Associate role involves designing, building, and scaling cutting-edge Natural Language Processing (NLP) solutions to enhance experiences for customers and internal agents within the bank's operations. This position requires applying advanced technical judgment to develop reliable, secure, and scalable AI models, including LLM-based methods, while collaborating with cross-functional stakeholders to translate operational needs into production-grade language capabilities. The role focuses on improving data quality, monitoring models in production, and continuously iterating to optimize operational workflows.