Northernroadsautogroup
The Appointment Coordinator at Fort Erie Toyota serves as the first point of contact for customers, managing inbound and outbound calls to identify needs and book appointments. This role focuses on building sustainable customer relationships and maintaining accurate records in the call center database. The position requires strong communication skills and the ability to meet qualitative and quantitative targets.
Northern Roads Auto Group is a car dealership group based in Niagara Falls, Ontario that sells new and pre‑owned vehicles and supports buyers with financing and trade‑in services. The company also operates a full service and parts department for maintenance, repairs and collision work, and offers online tools to browse inventory, book service, and estimate payments. Northern Roads positions itself as a local, customer‑focused dealership offering transparent pricing, warranty and certified‑preowned options to simplify car buying and ownership.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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