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Apps Support Analyst at Citi - ApplyBlast

Apps Support Analyst

Citi

16 days ago

3.6 on Glassdoor

Mississauga, Ontario, Canada

Onsite

Full Time

Medior

0 applicants

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About this role

The Apps Support Analyst provides technical and business support for Citi Applications, acting as the first line of technical defense for front office trading desks. This role involves resolving user issues, collaborating with technology partners for long-term remediation, and ensuring stable platforms through active participation in application releases and disaster recovery testing. The position requires strong analytical thinking, communication skills, and a solid understanding of ITIL support procedures to maintain system stability and security.

Responsibilities

Provide technical and business support for Citi Applications to front office traders and stakeholders
Participate in disaster recovery testing and manage application releases from development to production
Analyze applications to identify risks and vulnerabilities while resolving complex technical issues

Skills

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

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Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.