Arbitration Administrator

Carvana(1 month ago)

Mira Loma, CAOnsiteFull TimeMedior$40,000 - $44,000Auction Operations

About this role

The Post-Sale Arbitration Representative at ADESA resolves buyer-seller disputes arising from auction transactions by researching issues and recommending final decisions. Reporting to the General Manager, the role ensures compliance with company policies and applicable laws while supporting the auction site's post-sale processes. The position contributes to a safe, service-oriented environment and requires coordination with management and third parties.

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Required Skills

Customer Service
Communication
Arbitration
Research
Recordkeeping
Mechanical Knowledge
Problem Solving
Driving
Computer Skills
Loss Prevention

+2 more

Qualifications

High School Diploma or GED
Valid Driver's License

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.

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