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Arbitrator I (Manheim) at Cox Automotive Inc. - ApplyBlast

Arbitrator I (Manheim)

Cox Automotive Inc.

4 months ago

Matteson, IL

Hybrid

Full Time

Junior

0 applicants

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About this role

The Auto Claims Specialist I at Manheim resolves basic customer complaints and claims related to vehicle returns and post-sale issues. This hybrid role involves investigating disputes, coordinating with internal departments, and utilizing financial authority to reach mutually acceptable solutions for vehicle defects or damage.

Responsibilities

Investigate basic customer claims regarding vehicle defects and damage
Coordinate with departments to validate customer returns and claims
Negotiate repair prices and terms to resolve disputed vehicle cases
Prepare communication for resolutions via phone, email, and in-person
Maintain accurate case files and verify all required documentation

Skills

About Cox Automotive Inc.

coxautoinc.com

Headquarters

Atlanta, Georgia, United States

Company Size

10001+ employees

View Profile

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.