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Area Delivery Director at NewRocket - ApplyBlast

Area Delivery Director

NewRocket

1 month ago

3.5 on Glassdoor

Remote

Full Time

Director

0 applicants

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About this role

The Area Delivery Director for the Eastern US is a senior leadership role responsible for driving delivery excellence, customer satisfaction, and portfolio growth across the region. This leader serves as the face of NewRocket’s delivery organization, ensuring seamless execution of services and fostering strong, trust-based client relationships. The role involves hands-on oversight, strategic guidance, and leadership for all engagements within the territory to achieve financial goals and long-term growth.

Responsibilities

Oversee delivery quality and customer satisfaction across all projects in the Eastern US
Own and manage the regional delivery portfolio including forecasting and margin achievement
Lead coach and mentor direct and indirect delivery team members across the region

Skills

About NewRocket

newrocket.com

Headquarters

Vista, California, United States

Company Size

501-1000 employees

Founded

2016

View Profile

NewRocket is a full-service, elite ServiceNow partner that helps enterprise leaders solve tough business problems and navigate change with confidence. They deliver advisory and consulting, UX design, implementation and managed services, plus AI solutions (including Agentic/Trusted AI) to extend ServiceNow beyond workflows. NewRocket combines human-centered design, enterprise-grade AI, and end-to-end delivery to accelerate digital transformation and improve service, employee, and customer experiences.