Arrears Executive (Mortgage Litigation)

An Arrears Executive (Mortgage Litigation) at Tandem handles later-stage arrears and litigation cases for secured mortgages and motor loans, ensuring customers in financial difficulty are treated fairly and regulatory obligations are met. The role supports Operations leadership in delivering compliant, consistent customer outcomes while contributing to the organisation’s objectives and values. Based in Cardiff with hybrid working, the position sits within the bank’s operational teams focused on arrears management and litigation.