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ASE Master Certified- Technical Support Specialist 1 at Nissan Motor Co., Ltd. - ApplyBlast

ASE Master Certified- Technical Support Specialist 1

Nissan Motor Co., Ltd.

4 months ago

3.8 on Glassdoor

Smyrna, Tennessee, United States of America

Hybrid

Full Time

Senior

0 applicants

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About this role

A Techline Support Specialist at Nissan provides technical assistance and direction to dealership service technicians regarding vehicle maintenance, service, and repair. The role involves responding to technical cases via email, phone, or chat, documenting vehicle incidents, and preparing reports for engineering investigation. This position requires deep knowledge of Nissan and Infiniti vehicles, technical service manuals, and strong communication skills to support brand profitability and growth.

Responsibilities

Respond to technical cases via email, phone, or chat for dealership technicians
Document vehicle incidents and prepare reports for engineering investigation
Provide technical assistance and direction on vehicle maintenance and repair
Search databases for similar cases and update existing reports
Analyze customer needs and recommend actions to support brand profitability

Skills

Qualifications

ASE Master Technician CertificationOEM Master Certification

About Nissan Motor Co., Ltd.

nissan-global.com

Headquarters

Takashima, Kanagawa, Japan

Company Size

10001+ employees

Founded

1933

View Profile

Nissan Motor Corporation Global Website: Visit the site for information about Nissan, sustainability, IR, and innovation. This site also provides various Nissan initiatives, including design, safety, quality, and community engagement.