ASESOR DE TELEFONIA LIBRE

The role involves advising and accompanying customers during their visit to the Cell Phones category, offering all possible solutions to their needs and desires to create a good shopping experience and increase the customer's lifecycle. The position requires active listening, empathy, and adapting to different customer types to build trust and understand their true needs. It also includes executing and following up on the activation and registration of phone lines, ensuring compliance with telecommunications regulations, and providing post-sales services. The role promotes customer digitalization, maintains product displays, and adheres to ethical standards and company values.