ASESOR TELEFÓNICO DE ATENCIÓN AL CLIENTE BILINGÜE
Philip Morris International(1 year ago)
About this role
A bilingual Telephone Customer Service Sales Advisor who interacts with customers via inbound, outbound, and web channels to sell products and services, process orders, and provide basic customer support. The role operates in a call-center setting, handling billing inquiries and maintaining knowledge of products, pricing and promotions while following established procedures and close supervision.
Required Skills
- Sales
- Customer Service
- Communication
- Negotiation
- Multitasking
- Computer Literacy
- Billing
- Empathy
- Teamwork
- Problem Solving
+2 more
Qualifications
- High School Diploma
- Two Years University Education
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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