Asesor Telefonico de Servicio al Cliente- Managua
Philip Morris International(4 months ago)
About this role
Telephone Customer Service Advisor at Concentrix in Managua responsible for delivering excellent customer experiences across service channels through proper use of tools, processes, and service best practices. The role focuses on providing accurate guidance to customers and achieving departmental targets while working on-site.
Required Skills
- Customer Service
- Computer Literacy
- Excel
- Schedule Flexibility
- Onsite Work
- Adaptability
- Proactivity
- Responsibility
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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