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Assistant Branch Manager II at TD Bank - ApplyBlast

Assistant Branch Manager II

TD Bank

4 months ago

London, Ontario

Onsite

Full Time

Senior

0 applicants

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About this role

The Assistant Branch Manager leads a team at a TD Canada Trust branch to drive operational excellence, deliver complex credit and investment solutions, and enhance the customer experience. The role involves coaching staff on compliance and resolution strategies, managing high-risk issues, optimizing administrative processes, and fostering a diverse, positive workplace culture.

Responsibilities

Lead teams in completing complex credit and investment compliance transactions
Coach staff on resolving customer complaints and adhering to guidelines
Resolve high-risk operational issues while ensuring regulatory compliance
Mentor team members on advice-giving strategies and customer experience
Optimize team processes and work efficiency through ongoing feedback and guidance

Skills

Qualifications

Bachelor's DegreeBranch Compliance Officer (BCO) CertificationInstitutional Financial Investment Training (IFIC) or Canadian Securities Course (CSC)

About TD Bank

td.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

2007

View Profile

TD Bank is a U.S.-based retail and commercial bank offering a wide range of personal and business financial products, including checking and savings accounts, credit cards, personal loans, mortgages, and home equity options. The bank provides online and mobile banking services as well as in-store appointments with banking specialists. TD Bank is FDIC-insured and operates as the U.S. subsidiary of Toronto-Dominion Bank (TD Bank Group).