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Assistant Branch Manager at BMO - ApplyBlast

Assistant Branch Manager

BMO

5 months ago

3.6 on Glassdoor

Hamilton, ON, Canada

Onsite

Full Time

Senior

0 applicants

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About this role

This Senior Branch Leader role guides, directs, and coaches employees to deliver exceptional service and drive sales for BMO customers and prospects. The incumbent advises customers on financial objectives, fosters a culture aligned with bank values, and manages team performance while resolving complex customer issues. Key duties include coaching staff on banking products, analyzing performance data, and maintaining community relationships.

Responsibilities

Coach and develop branch employees to meet service and sales targets
Advise customers on financial products and strategies to meet objectives
Analyze performance data to identify gaps and develop improvement plans
Resolve complex customer situations and escalate issues as needed
Foster a diverse and inclusive culture aligned with corporate values

Skills

Qualifications

Post-secondary degree in related field3-5 years of relevant experience1-3 years of banking or customer service experiencePrevious supervisory or management experience (preferred)

About BMO

bmo.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1817

View Profile

BMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.