Assistant Client Support Officer, Customer Service (Cantonese-speaking)
NTT DATA,(4 months ago)
About this role
An entry-level Assistant Client Support Officer (Customer Service) at NTT DATA provides technical and administrative support to the Managed Services Client Service Desk, coordinating and logging client requests and maintaining related documentation. The Cantonese-speaking role supports Hong Kong-based clients and operates within a 24/7 shift roster. It is aimed at fresh graduates or non-experienced candidates seeking a start in the IT industry.
Required Skills
- Cantonese
- English
- Customer Service
- Service Desk
- Ticket Logging
- Documentation
- Escalation
- Shift Work
- Attention To Detail
Qualifications
- High School Certificate (SPM or equivalent)
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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