Assistant Customer Care Manager
PulteGroup(2 months ago)
Charlotte, NCOnsiteFull TimeJunior$52,673 - $71,097 (estimated)Customer Care
Apply NowAbout this role
The Assistant Customer Care Manager at PulteGroup supports senior Customer Care managers by gaining technical expertise in new home construction and handling warranty inspections. The role involves quality inspections, warranty repair coordination, and direct interaction with homeowners and vendors to ensure customer satisfaction.
Required Skills
- Quality Inspections
- Warranty Management
- Blueprint Reading
- Customer Service
- Onsite Inspections
- Service Ticketing
- Root Cause
- Construction Knowledge
- Vendor Coordination
Qualifications
- High School Diploma
- Bachelor's Degree in Construction
- Valid Driver's License