Dorothy Lane Market
The Assistant Customer Service Manager at Dorothy Lane Market in Mason, OH, is responsible for supporting the day-to-day operations of the Front End team. This role focuses on delivering exceptional customer service, resolving inquiries, and fostering a positive, welcoming shopping experience for guests. The position requires leadership, problem-solving, and the ability to work flexible shifts, including evenings and weekends.
Dorothy Lane Market is a regional grocery retailer offering a curated selection of groceries, fresh produce, deli, bakery, and prepared foods accessed through a robust online storefront. The site supports online grocery ordering with a shopping cart and payment processing, enabling customers to purchase products online. It features a modern, responsive front end with components like homepage carousels and search, enhanced by a suite of analytics and tracking tools to optimize the shopping experience. The brand emphasizes a seamless online-to-offline shopping experience through Dorothy Lane Market’s online presence and in-store services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dorothy Lane Market.
Dorothy Lane Market didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role