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Assistant Customer Success Manager at DayOne - ApplyBlast

Assistant Customer Success Manager

DayOne

3 months ago

4.0 on Glassdoor

Hong Kong, Hong Kong, Hong Kong

Onsite

Full Time

Junior

0 applicants

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About this role

The Assistant Customer Success Manager serves as the primary contact for data center project delivery and ongoing service operations, ensuring alignment with service level agreements and cost targets. The role coordinates internal resources, leads virtual delivery teams, and manages the full account lifecycle from construction to operations while maintaining customer satisfaction and compliance.

Responsibilities

Serve as primary point of contact for project delivery and service operations
Coordinate end-to-end Data Center construction and customization projects
Maintain SLA adherence and drive customer satisfaction during operations

Skills

About DayOne

dayonedc.com

Headquarters

Singapore, Central Region, Singapore

Company Size

1001-5000 employees

Founded

2022

View Profile

DayOne is a pioneering data center company that develops and operates sustainable, interconnected digital infrastructure for hyperscale, cloud, and enterprise customers. The company delivers high-performance colocation capacity across Asia-Pacific markets including Singapore, Malaysia, Indonesia, Hong Kong, Japan, and Thailand, as well as Europe with a presence in Finland. DayOne is known for its proprietary SIJORI hub-and-spoke regional model and a strong commitment to sustainability and zero-carbon operations.