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Assistant Director Luxury Experience - Full Time (Caesars Palace LV) at Flamingo - ApplyBlast

Assistant Director Luxury Experience - Full Time (Caesars Palace LV)

Flamingo

4 days ago

3.3 on Glassdoor

Las Vegas, Nevada, United States

Onsite

Full Time

Director

0 applicants

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About this role

The Assistant Director Luxury Experience leads the Luxury Concierge Services team to deliver exceptional, personalized service to high-value, non-gaming luxury guests at Caesars Palace in Las Vegas. This role focuses on driving guest satisfaction, managing daily operations, and fostering strong cross-functional partnerships to ensure seamless and memorable guest experiences. The position requires a leader with a proven track record in luxury hospitality to uphold Forbes and AAA service standards while supporting financial performance and team development.

Responsibilities

Lead luxury concierge team delivering exceptional personalized guest service
Resolve guest requests and complaints while ensuring satisfaction
Create itineraries and drive upsell opportunities for luxury guests

Skills

About Flamingo

caesars.com

Headquarters

Las Vegas, Nevada, United States

Company Size

10001+ employees

Founded

1937

View Profile

Flamingo is a consumer brand focused on personal care products. The company offers thoughtfully designed grooming and self-care products and sells through direct-to-consumer and retail channels. Flamingo emphasizes accessible, high-quality products and brand-led customer experience. It appears to recruit via a Greenhouse board under the identifier 'flamingo'.