InterContinental Perth
The Assistant Front Desk Manager assists in managing all aspects of the front office areas, including guest registration, bell services, concierge services, and guest reservations, to ensure guest satisfaction and maximize hotel profitability. This role involves supervising front office staff, ensuring proper training and coverage, and implementing service recovery gestures to address guest complaints. The position requires strong communication, problem-solving, and organizational skills to maintain high service standards and achieve revenue goals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for InterContinental Perth.