Sonesta Hotels

Assistant Front Office Manager (N)

Sonesta Hotels(1 month ago)

New York, NYOnsiteFull TimeManager$56,920 - $62,500Front Office / Hotel Operations
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About this role

Assistant manager for the hotel's front office responsible for supporting and overseeing guest-facing services and ensuring adherence to brand standards. The role serves as the acting Front Office Manager in their absence and supports overall guest satisfaction and hotel profitability. It involves close interaction with guests and coordination across departments to maintain service quality.

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Required Skills

  • Guest Services
  • Front Desk
  • Concierge
  • Reservations
  • Staff Supervision
  • VIP Handling
  • Communication
  • Opera
  • Property Rounds
  • Customer Relations

Qualifications

  • Associate's Degree
  • Fire Life Safety Director Certification
Sonesta Hotels

About Sonesta Hotels

sonesta.com

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