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Assistant Front Office Manager at Sonesta Hotels - ApplyBlast

Assistant Front Office Manager

Sonesta Hotels

17 days ago

Milpitas, California, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Assistant Front Office Manager supports daily hotel operations and guest experiences by assisting the Front Office Manager in leading Front Desk activities. This role involves supervising staff, ensuring exceptional guest satisfaction, and managing room inventory and reservations. The position requires a service-driven leader who thrives in a fast-paced hospitality environment and fosters a welcoming, guest-focused culture.

Responsibilities

Support daily Front Office operations including Front Desk and guest services
Supervise, train, and coach Front Desk Agents and guest service teams
Ensure exceptional guest satisfaction by responding to requests and service recovery

Skills

About Sonesta Hotels

sonesta.com

Headquarters

Newton, Massachusetts, United States

Company Size

10001+ employees

Founded

1937

View Profile

Sonesta Hotels is a hospitality company that owns, manages, and franchises hotels, resorts, and extended-stay properties across the Americas and other international markets. Its portfolio includes multiple lodging brands serving business and leisure travelers, with services spanning accommodations, meetings and events, and guest hospitality operations.