Assistant Manager - Customer Service

The Assistant Manager - Customer Service role at Surventis focuses on mentoring team members, managing employee development, and overseeing order management processes to enhance efficiency and customer focus. The position involves handling customer complaints, monitoring performance through KPIs, and ensuring compliance with safety and quality standards. This role requires strong interpersonal and problem-solving skills, along with proficiency in SAP S/4HANA and a background in customer service, supply chain, or logistics.