Assistant Manager Operation

The Assistant Manager, Operation role at MassMutual India leads a team of 13–15 professionals, overseeing day-to-day operations and ensuring the delivery of core performance metrics including Turnaround Time (TAT), Quality, and other KPIs. The position involves partnering with leadership to drive productivity, maintain client satisfaction, and support strategic business objectives within the US Insurance Operations domain. This role requires strong leadership, deep understanding of US Insurance platforms, and expertise in Life Insurance, Annuities, and Retirement products.