Assistant Manager/ Senior Engineer - Service
SFA Societe Francaise des Asc(17 days ago)
About this role
A Service Operations Manager at KONE is responsible for overseeing service delivery, ensuring customer satisfaction, managing technicians, and maintaining safety and quality standards. The role involves coordinating field operations, handling client issues, and optimizing service processes to meet contractual and regulatory requirements.
Required Skills
- Customer Service
- Field Operations
- Safety Management
- Team Leadership
- Maintenance Scheduling
- Callout Management
- Route Planning
- Quality Assurance
- Technical Support
- Personnel Management
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