Assistant Reservations Manager

The Assistant Reservations Manager at Mandarin Oriental The Landmark, Hong Kong, oversees the smooth operation of the Reservations Department, providing leadership and supervision to ensure high-quality standards and efficient daily running. This role involves developing team members, building strong guest and internal relationships, and collaborating with Revenue Management, Sales, and other departments to maximize yielding opportunities and adhere to company procedures. The position requires a dedication to exceptional customer service and effective communication in English, Cantonese, and Putonghua.