Assistant Station Head, Changsha (CSX)

The Assistant Station Head supports the Station Head in managing and monitoring overall ground operations at the Changsha station to ensure safe, secure, and compliant service delivery. This role involves overseeing outsourced functions, maintaining operational standards, and ensuring the station meets key performance indicators related to on-time performance, customer satisfaction, and financial targets. The position requires strong collaboration with stakeholders and the ability to manage disruptions and crisis situations effectively.