Assistant Store Leader, Customer Experience & Outreach
Crate and Barrel
About this role
The Assistant Store Leader – Customer Experience & Outreach at Crate and Barrel is responsible for leading sales and service programs, training associates, and ensuring operational excellence to enhance customer engagement and drive store performance. The role involves teamwork, analyzing KPIs, and managing initiatives that boost customer loyalty in a home furnishings retail environment.
Skills
Qualifications
About Crate and Barrel
crateandbarrel.comShop Crate & Barrel to find everything you need to outfit your home. Browse furniture, home decor, cookware, dinnerware, wedding registry and more.
Recent company news
GMA NetworkCrate & Barrel to close Megamall branch, moving to nearby mall
3 days ago
PR NewswireCrate & Barrel Launches Exclusive Collection with Jeremiah Brent
Sep 9, 2025
ForbesMade In Cookware Turns Up The Retail Heat By Opening In Crate And Barrel
Aug 17, 2025
The Spruce7 Budget-Friendly Online Interior Design Services
Nov 10, 2025
The US SunCrate and Barrel rival with over 266 locations preparing to file for bankruptcy within ‘weeks’
May 29, 2025
About Crate and Barrel
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Crate and Barrel.
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